SaaS-Based Operations Management for Public Agencies
Infrastructure Management Simplified
Eliminate fragmented data and disconnected communication with a clear, GIS-centric view of your entire operation. Simplify i3® connects assets, field crews, and operational data in one highly configurable platform built around your workflows.
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Why Simplify i3®
Built for the realities of public infrastructure
Whether you're managing a small town or a major metropolitan area, managing infrastructure often means reacting to the loudest complaint or the latest failure. Hidden underground assets, tight budgets, and offline field sites are just some of the conditions that make the job even harder.
Simplify i3® shifts agencies away from daily break-fixes toward a structured, proactive maintenance strategy. By capturing critical operational data directly from the field, the platform secures institutional knowledge. Your team gains the visibility and insights needed to break the cycle of reactive maintenance.
Learn why agencies choose Simplify i3® →Resilience
Strengthen infrastructure resilience with smarter management
Asset Intelligence
Extend asset life and maximize value with proactive management and preventive maintenance.
Real-Time Map Context
View your network through a live GIS lens for faster, smarter decisions.
Field Execution
Dispatch crews, track progress, and stay connected in the field with reliable mobile tools.
What We Offer
A configurable platform for asset-intensive operations
Simplify i3® unifies your entire workflow into a single, cloud-native SaaS platform delivering:
- CMMS & Asset Management
- GIS Mapping
- Service Requests & Inspections
- Mobile Field Operations
- Reporting & Capital Planning
It adapts to your existing processes, giving you the flexibility to adjust your setup as operational demands change.
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Connected Workflows
From requests to capital planning
When a request is captured, Simplify i3® maps it directly to the asset, so you can dispatch the work, document the result, and use those insights to guide your next investment decision. With every detail accounted for and every step tracked, your team moves from reactive fixes to confident, long-term planning.
Citizen & Internal Requests
Automatically log and route requests by exact location, asset type, and urgency level to eliminate administrative delays.
Inspections & Work Orders
Equip field crews with real-time GIS maps, digital work orders, plus tracking for labor, equipment, and materials.
Asset History & Condition
Record inspections against the asset directly from the field, generating an auditable, compliance-ready history for regulators.
Analytics & Capital Planning
Leverage historical data to prioritize long-term infrastructure investments based on risk, remaining lifecycle, and capital constraints.
Who We Serve
Every role that keeps public systems running smoothly
Whether you manage a city, airport, or regional utility, Simplify i3® adapts to your specific domain. The platform keeps every level of your team connected, in both directions:
Field Crews
Immediate access to on-site asset data for both linear networks and vertical infrastructure.
Supervisors
Real-time scheduling and coordination tools to streamline daily dispatch.
Administrators
Portfolio-wide visibility and reporting to guide long-term capital planning.
Tailored solutions for
Utilities & Infrastructure
- Water & Wastewater
- Stormwater Utilities
- Solid Waste Logistics
- Transit & Transportation
Municipal Operations
- Public Works Departments
- Facilities & Maintenance
- Parks & Recreation
- Fleet & Equipment
Enterprise & Specialty
- Airports & Aviation Hubs
- K-12 & Campus Sites
- Capital Improvements
- IT & System Integration
Enterprise-grade protection for your data
Successfully completed a SOC 2 Type II examination
Simplify i3® runs on Microsoft's Azure Government cloud, designed specifically for the security and compliance needs of public agencies.
Resources
Practical support for your modernization journey
Support
Help for active teams
Connect with product and implementation specialists for platform guidance, configuration, and operational questions.
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Key insights
Get answers to common questions on topics like deployment, data migration, mobile access, security, and compliance.
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