Why Simplify i3®
From Reactive to Proactive Operations
Proactive maintenance is the difference between reliable infrastructure and an infrastructure that's just trying to keep up. Simplify i3® stops the break-fix cycle by bringing your assets, schedules, and workflows into a single, highly configurable system. Real-time triggers, automated work orders, and mobile tools help eliminate fragmented processes. Your teams can protect and improve service levels, even when managing aging infrastructure and limited budgets.
Infrastructure lifecycle management
Simplify i3® meets your agency exactly where you are today
Public agencies rarely start with a blank slate, and you shouldn't have to overhaul your entire IT department to modernize your workflows. Simplify i3® is a deeply configurable platform designed to adapt to your existing finance, citizen request, and operational systems. Whether you are managing paper processes or fully digital databases, you can upgrade your infrastructure operations in manageable phases without costly custom development.
A continuous loop across asset management and project management — not a one-time rollout.
While other platforms boast about having hundreds of features that often aren't used, Simplify i3® empowers us to leverage the exact capabilities we need to drive daily efficiency.
Director
Toho Water Authority
Core Benefits
Eliminate Duplicate Entry
Keep GIS mapping, work management, and municipal reporting perfectly synchronized.
Data-Driven Capital Decisions
Prioritize maintenance budgets using clear asset history, localized risk, and service impact metrics.
One Version of the Truth
Give executives, field supervisors, and crews role-appropriate visibility into the same live map data.
Operating Model
Close the gap between planning & execution
Leadership needs planning data, supervisors need status visibility, and crews need clear work instructions. Simplify i3® supports the full operating loop with mobile execution, configurable workflows, asset history, and reporting that reflects what actually happened in the field.
Digitized & Centralized
Move beyond the digital file cabinet. Instantly replace paper forms and fragmented spreadsheets with a cloud repository that permanently captures your team's institutional knowledge.
Automated & Contextual
Connect your existing data streams. By bridging the gap between SCADA meters, billing, and 811 requests, the platform turns raw data into automated work orders before a failure occurs.
Mobile & Accountable
Empower crews where the work happens. Technicians can log service requests, track labor/materials, and capture compliance records directly from their mobile devices.
Built-in spatial intelligence
Most asset management platforms treat mapping as an afterthought—a secondary plugin or a rigid add-on. Because public infrastructure is inherently physical, Simplify i3® is natively built around Esri ArcGIS technology. For agencies leveraging spatial data, this connects maintenance records directly to your map for true situational awareness. If you aren't using GIS, the underlying architecture preserves the ability to transition to map-based operations in the future, because the foundation is already perfectly built to support it.
True Offline Mobility
Software is useless if it drops offline the moment your crew steps into a trench or travels to a remote site. Simplify i3® features powerful, true offline mobility.
Technicians can access asset histories, complete digital checklists, and capture field conditions entirely disconnected from the cellular network. Once they return to a signal area, the platform automatically syncs updates back to the office without data loss or duplicate entry.
Direct Access Accountability
Simplify i3® isn't the product of a generic software company or venture capitalists. It was born out of decades of hands-on municipal engineering and consulting by EPIC Engineering & Consulting Group.
As a trusted Esri Partner, EPIC designed this platform to address the exact operational friction points public agencies experience every day. Because we are right-sized, you get enterprise-grade data architecture and security practices combined with personalized, nimble engineering attention. You are never just another support ticket in a queue.
Ready to streamline your operations?